[HCM] Tổng Lãnh Sự Quán Hoa Kỳ Tuyển Trợ Lý Trung Tâm Hoa Kỳ, Phòng Văn Hóa Thông Tin 2017 (Hạn cuối: 18/08)

American Center Assistant


Under the general supervision of the Public Affairs Officer (PAO) and the direct supervision of the American Center (AC) Director, the incumbent conducts research, analysis and outreach; determines AC response to inquiries received by phone, mail, social media, e-mail and in person; briefs eligible users and Public Affairs contacts on AC services and procedures. The incumbent participates in and creates Public Affairs programs to promote AC services and products as appropriate; supports Mission Speaker Program; supports AC projects in Da Nang and Can Tho; manages and develops AC collection including books, DVDs, CDs, and periodicals. The incumbent also serves as back-up Webmaster.


Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

  1. EDUCATION: University degree in one of the following fields: Social Sciences, Information Technology, or Library Science is required.
  2. EXPERIENCE: Must have two years of progressively responsible experience in the field of information technology, marketing, library science, and/or academic research in topics such as politics, economics, business, culture, etc., in which at least one year experience in customer service is required.
  3. LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing of English is required (this will be tested). Level 4 (Fluent) Speaking/Reading/Writing of Vietnamese is required.
  4. SKILLS AND ABILITIES: Must have 1) ability to use database management software; 2) ability to carry out assigned responsibilities using electronic technologies, including the Internet, CD-ROMs, commercial online databases, and print resources; 3) excellent service orientation, interpersonal and cross-cultural skills and 4) strong written and oral communication skills.
  5. JOB KNOWLEDGE: Must 1) have a broad knowledge of American political, economic, social, cultural, information technology and educational structures and processes; 2) have a broad knowledge the educational, political and economic situation in Vietnam; 3) be able to understand U.S. Government structure including, but not limited to, the State Department and the function of the Public Affairs Section of the Mission; and 4) be able to understand obtain knowledge of reference and resource material in the subject area emphasized in the Mission Strategic Plan.

See the full job description HERE

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